Web Creator · Hotel Tech · Customer Experience

jacquespuccio

I build websites and digital tools.
I know the hospitality industry from the inside.
Four years inside hotel tech. Now building independently.

Web Design Hotel Tech CRM n8n Automation Next.js Customer Experience SaaS Ops
See My Work Let's Talk
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Sites Built
0
Yrs Hotel Tech
0%
CSAT Score
Web Design· Hotel Tech· CRM· Customer Experience· Next.js· n8n Automation· SaaS Operations· AI Automation· Web Design· Hotel Tech· CRM· Customer Experience· Next.js· n8n Automation· SaaS Operations· AI Automation·
Selected Work

Things I've built —
and what they solve

From personal sites to custom CRMs, here's a selection of real work. Every project started with understanding the business behind the brief.

01
AI & Operations Consulting

mareaops.com

B2B consulting website built from concept to launch — brand identity, copy, and code. Designed to attract mid-size businesses looking to automate operations and scale with AI.

Next.js 14Tailwind CSSVercel
Live Site
02
Personal Portfolio

jacquespuccio.com

Multilingual portfolio (EN/ES/FR/IT) with custom cursor animations, scroll reveal system, multi-step lead capture, and a dark luxury design built to stand out.

HTMLCSSVanilla JSVercel
You're here →
03
Lead Generation

Icon Roofing Group

High-converting landing page for a roofing company in Orlando, FL. Clean layout, trust signals, and direct CTAs designed to turn visitors into leads.

HTMLCSSJSVercel
Live Site
04
Internal Tool

Sales & Ops CRM

A lightweight web-based CRM built to replace scattered spreadsheets — tracking leads, managing pipeline, and centralizing customer data for a small business team.

Full-StackWeb App
Internal
Services

What I do —
and where I add real value

Web development rooted in business context. I don't just write code — I understand the operation behind it.

01

Web Design & Development

From landing pages to full multi-page websites — built clean, fast, and responsive. No templates. Every site designed to convert and represent your brand properly.

Landing PagesPortfoliosCorporate Sites
02

Hotel Tech Consulting

Years working inside leading hotel tech platforms — supporting properties with distribution strategy, PMS integrations, OTA connections, and channel manager setup. I know the stack and the business behind it.

Channel ManagerPMS / OTADistribution
03

Customer Experience (CX)

Auditing support processes, reducing friction, building playbooks and escalation paths. From achieving 98% CSAT at Apple to designing onboarding flows for SaaS teams at scale.

CX AuditSupport DesignCSAT
04

Custom CRM & Internal Tools

If your team runs on spreadsheets, there's a better way. I build lightweight, web-based tools that fit your actual workflow — lead tracking, pipeline management, internal dashboards.

Web AppsInternal ToolsFull-Stack
05

AI Automation (n8n)

Repetitive workflows automated. From email sequences to data pipelines — built with n8n and connected to the tools you already use. More output, less manual work.

n8n WorkflowsAI PipelinesIntegrations
06

SaaS Onboarding & Ops

Implementation, user adoption, process design. I've done it at scale for hotel chains and enterprise clients — now available as a fractional service for growing SaaS teams.

SaaSOnboardingOperations
"The best digital products are built by people who understand the business —
not just the technology."
— jacquespuccio
How It Works

From first conversation to
delivered product

01

Discovery Call — 30 min, free

We talk about what you need, what you've tried, and what's blocking you. I listen more than I talk. No sales pitch — just an honest conversation about whether I can help.

Free · No commitment · 30 minutes
02

Proposal & Scope

You get a clear written proposal — scope, timeline, fixed price. No vague estimates, no surprise charges. We agree on exactly what we're building before I start.

Written proposal · Fixed price · Clear timeline
03

Build & Iterate

I build in cycles, share progress regularly, and adjust as we go. You stay involved without being buried in it. Feedback is always welcome — changes are part of the process.

Regular updates · Feedback loops · Transparent progress
04

Launch & Handover

When it's live, it's yours. Full handover — code, credentials, documentation. No dependency on me to keep it running. Ongoing support available if needed.

Full handover · Docs included · Support available
Albert Caruci — jacquespuccio
4+
Yrs Hotel Tech
About

I build things.
And I know your industry.

I'm Albert — a full-stack developer and hotel tech consultant based in Barcelona. I completed developer training at Aulab Hackademy in 2020, then spent years working inside leading hotel tech platforms — helping properties globally optimize their distribution, integrations, and technology stack.

That combination — technical build experience plus deep industry knowledge — is what makes the work different. I don't just design a hotel website and guess what works. I know what operators need, what guests expect, and where most hospitality tech implementations break down.

I work independently under jacquespuccio / Caruci LLC, available for web projects, hotel tech consulting, and operational tooling. Working remotely across Europe and North America.

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Industry depth, not just code I've worked inside the product, not just around it.
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No lock-in, ever You own everything I build. Full handover, always.
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Real attention, small team You work directly with me — not a junior subcontractor.
Work With Me

Let's build
something.

Tell me about your project. Whether it's a new website, a hotel tech challenge, or an internal tool — I'll get back to you within 24 hours.

hello@jacquespuccio.com
linkedin.com/in/albertjacques1
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